ICANN wants you to know that they got your back, if you’re having issues with Epik.
Whether it’s Epik, Epik 2.0, or Epik 3.0, the domain registrar is still ICANN-accredited. With great power comes great responsibility, however. As a domain registrar, Epik.com must take the funds its customers provide and renew their domains fully and timely. They can’t just take the money and invest it in Swiss vaults for crypto-Masterbucks, for example.
In recent months, there have been many complaints about failed renewals and some domains even dropped while at Epik. ICANN wants you to report such claims so that they tug the Epik CEO’s testicles a bit firmer!
Epik: New logo, old CEO
Jamie Hedlund, SVP, Contractual Compliance & U.S. Government Engagement at ICANN, says:
“In March 2023, the Internet Corporation for Assigned Names and Numbers organization (ICANN org) began receiving complaints alleging that the registrar Epik Inc. (Epik) is not processing domain name renewals in a timely manner despite having collected payment. The complaints also alleged that Epik’s customer support is not providing timely or substantive responses to customers inquiries. All complaints received by ICANN org have been, or are in the process of, being addressed. These include the complaints referenced in the formal breach notice ICANN org issued to this registrar on 1 June 2023.”
If you need to submit a complaint to ICANN about Epik, click here.
In recent days, Epik had its homepage and logo redesigned, all while some magical management shuffling marks the return of Rob Monster as the de facto CEO.
